Ride-Hailing and Delivery Platform
How we customised and deployed a ride-hailing and delivery platform for a client, from the passenger and driver apps to the backend and dispatch.
Snapshot
| Domain | Ride-hailing / on-demand delivery |
|---|---|
| Role | Customised and deployed a ride-hailing platform: UI changes and backend fixes |
| Platforms | Passenger app, driver app, dispatcher web panel |
Passenger and driver UI
UI changes and polish across the passenger and driver apps, so both sides get a cleaner, more consistent experience.
Backend fixes
Fixes to the Laravel backend for reliability, so bookings, ride assignment and notifications behave the way operators expect.
Dispatch and ride tracking
Operators dispatch rides and assign them to drivers from the dispatcher web panel, and passengers follow the assigned driver live on a map.
The problem
A ride-hailing and delivery client wanted to launch a full platform without a ground-up build. The platform they chose already covered the core flows, but out of the box it did not look or behave the way they needed for launch. The passenger and driver apps needed a clear, consistent interface, and the backend needed fixes before it could be trusted with real riders and drivers. They needed a team to customise it, fix it and get it deployed.
The solution
We customised and deployed the platform end to end: the passenger app, the driver app, the backend and the dispatcher web panel. On the apps, we made UI changes and polished the passenger and driver experiences. On the backend, we fixed issues that affected reliability so the platform could run day to day. Operators dispatch rides and assign them to drivers from the dispatcher web panel, and passengers follow the assigned driver live on a map.
Milestones
- Review of the platform against the client's launch needs
- UI changes and polish for the passenger and driver apps
- Backend fixes for reliability
- Deployment of the apps, backend and dispatcher panel
Stack
- Passenger app and driver app
- Laravel backend with MySQL
- Firebase for real-time data and push notifications
- Live map tracking of the assigned driver for passengers
- Dispatcher web panel
Timeline
Platform review first, then UI changes and backend fixes in iterations, followed by deployment of the apps, backend and dispatcher panel for launch.
Outcomes
- The client got a full ride-hailing and delivery platform without a ground-up build.
- Passenger and driver apps have a cleaner, more consistent interface.
- Backend fixes made the platform more dependable for day-to-day operation.
- Operators dispatch rides and assign them to drivers from the dispatcher web panel.
- Passengers follow the assigned driver live on a map.
Capabilities
- Ride dispatch from a dispatcher web panel
- Ride assignment to drivers
- Live map tracking of the assigned driver for passengers
Screens
Frequently Asked Questions
Can you customise and deploy a ride-hailing platform?
Yes. We customised and deployed a ride-hailing and delivery platform for a client, with UI changes in the passenger and driver apps and backend fixes, then deployed the apps, backend and dispatcher panel.
Can passengers track their driver on a map?
Yes. Passengers follow the assigned driver live on a map in the passenger app.
How are rides dispatched and assigned?
Operators dispatch rides from the dispatcher web panel and assign each ride to a driver.
What technology does a platform like this use?
This platform runs on a Laravel backend with MySQL, uses Firebase for real-time data and push notifications, and includes a dispatcher web panel.
How do I start a project like this?
Book a free discovery call at https://calendly.com/xenonapps, and tell us what your passengers, drivers and operators need.
Building something similar?
Free scoping call with our team. Book Calendly, call, email, or send a short brief.