Extra hours and days are wasted just to secure the first response, arrange a call, or receive a proposal, thereby delaying the project’s commencement.
Some app developers may adopt a ‘tell-us-what-to-do’ approach, expecting clients to arrive with a clear understanding of their needs for improvements.
LACK OF RESULT-ORIENTED APPROACH
Eliminating Time Wastage: At Xenon Apps, we’ve established and rigorously adhere to a communication protocol with prospects that outlines strict guidelines for the initial response time. Additionally, we employ a rule-based algorithm to efficiently allocate incoming requests to our sales team, ensuring prompt scheduling of the first call.
Addressing Expectation Gaps: At Xenon Apps, we recognize that business professionals focus on metrics like profit, costs, productivity, efficiency, and other key indicators of business success. It’s our responsibility to comprehend the potential and limitations of digital technologies. Even before project commencement, we delve into our client’s pain points or objectives and propose tailored solutions to address them.